GTSC’s Executive profiles feature leaders in the homeland and national security market to provide our members and friends insight into the strategies and philosophies that are leading and exceeding in our market. These individuals bring their excellence to the mission while growing their companies in an exceedingly difficult market.
This month’s profile with Matt Warren, Managing Director, Accenture Federal Services. Matt leads Accenture’s IT and digital services portfolio serving the Department of Homeland Security, focused on developing targeted solutions to DHS’ mission-critical IT challenges. Matt was President of the Justice & Homeland Security Sector at Agilex Technologies since 2008, where he built a multimillion dollar business that continues to serve customers such as U.S. Customs and Border Protection (CBP), Citizenship & Immigration Services (USCIS), and Alcohol, Tobacco, Firearms and Explosives (ATF). Agilex was acquired by Accenture Federal Services in February 2015. Matt is a veteran of sales within the Federal Government since 1996 with a strong focus on the Department of Homeland Security and Department of Justice. Matt previously worked at Oracle where he helped start and lead the DHS sales team as one of the top performing accounts in Federal. Matt finished his almost 11 year career at Oracle managing about one third of Federal Civilian before joining Agilex.
What differentiates Agilex from other companies in our market? To what do you attribute your impressive growth?
Matt: From the very beginning, we wanted to solve – not just work on – our clients’ most mission-critical IT challenges. As a result, we partner closely with them to develop targeted solutions to their unique requirements. We also respect the urgency that they operate under, as our agile approach is designed to deliver rapid and demonstrable value. This model has established us increasingly as our clients’ go-to partner for can’t-fail projects.
As part of Accenture Federal Services (AFS), we will maintain and actually extend this focus. Both companies share a long-term commitment to delivering superior customer value by ‘getting to done’ – delivering our solutions on time and on-budget as promised.
AFS is renowned for taking on the government’s biggest and most complex challenges. With their additional resources, we can scale dramatically the impact that we are having on our clients’ performance. It’s only been a short time, but I can’t wait to bring our two teams together as we have all-stars on both sides.
GTSC: What do you find to be the greatest challenge to moving things forward, or being “agile”?
Matt: Strategy is important but execution is where you see the results. For Agilex, our agile approach is a team effort requiring focus, tenacity and a tireless pursuit of excellence. Fortunately, we have a team that’s both committed and smart.
We have also been asked by a number of clients to support their agile adoption as well. Based on their success, three factors jump out as being critical to sustainable adoption. First, it takes leaders in government that are committed to change for the benefit of the mission and are willing to personally invest themselves in overcoming obstacles. Second, your contractors must be skilled and aligned to deliver value and performance under these new benchmarks. Finally, you need contract vehicles that can drive accountability, which means they need to be flexible enough to quickly award and reassign task orders as needed.
GTSC: Do you see areas of growth in 2015? If so, where?
Matt: Over the past eight years, we have established a very enviable reputation in government. Based on this track record, 2015 can be an incredible year for us.
First, the mindset of the government buyer is changing rapidly. No longer are they acquiring resources and hoping for the best. Instead, they are looking to partner with companies that engage themselves in actually solving the problem at hand. Furthermore, they’ve become more committed to agile approaches as a means for ensuring performance and maintaining accountability.
Second, the emerging technologies that we’ve championed since day one are entering the mainstream in government. These areas include mobile, cloud, Big Data analytics, agile and DevOps. Our track record in government for these technologies is unsurpassed.
Finally, as part of Accenture Federal Services, we now have the resources and scale needed to take on our clients’ biggest challenges. As just one example, we can now draw upon advances in border security globally as part of the Accenture family.
GTSC: As part of Accenture, will you continue to support GTSC?
Absolutely. More than a small business group, we’ve always viewed GTSC as a champion for performance-based contracting and those companies that want to make a difference and deliver real value. Our commitment here hasn’t changed.
As we go forward, I expect GTSC to be a great forum for building strategic partnerships with the companies that are really having an impact within DHS. By capitalizing on the unique strengths of a variety of companies, we can maximize our long-term impact.