USCIS Day 2016: Mission, Operations & Transformation  November 4

USCIS Day 2016: Mission, Operations & Transformation November 4

GTSC is so proud to welcome members to our inaugural U.S. Customs & Immigration Services “deep dive” to examine the mission, operations and transformation of this critical agency.

Each year, U.S. Citizenship & Immigration Services processes millions of applications for persons seeking to study, work, visit, or live in the United States, and for persons seeking to become a U.S. citizen. In 2006, USCIS began the Transformation Program to enable electronic adjudication and case management tools that would allow users to apply and track their applications online. In 2012 USCIS changed its acquisition strategy to improve system development.

Join us to explore USCIS’s successes and challenges with transformation and how they have used Agile software development, systems integration and testing, and strong leadership to forward their ambitious program.

AGENDA (Subject to change)

Government Technology & Services Coalition
USCIS Day 2016: Mission, Operations, & Transformation
November 4, 2016 | 8:00 am – 3:15 pm | Arlingon, VA


8:00 am        Welcome & Opening Remarks

Kristina Tanasichuk, CEO, Government Technology & Services Coalition
Sara Kindsfater-Yerkes, Managing Principal, Alethix
Kris McMenamin, McMenamin Consulting Group

8:20 am         Keynote:  USCIS IT Transformation Business Perspective

Introduction: Sara Kindsfater-Yerkes, Managing Principal, Alethix
Mark Schwartz, Chief Information Officer, Office of Information Technology, USCIS

9:00 am         Panel Transformation: Line of Business Perspectives

Amy Wheelock, Senior Advisor, Field Operations Directorate, USCIS impact of rollouts
Leslie Hope, Associate Center Director, Service Center Operations, USCIS
Armad Kitrell, Deputy Division Chief, Fraud Detection & National Security, USCIS

10:00 am     BREAK

10:15 am       Panel:  Enabling Transformation

David Blair, Chief, Capability Delivery Division, Office of Transformation Coordination, USCIS
Rowena Furce, Chief, Customer Service, Office of Customer Engagement, USCIS
Lee Bowes, Chief, Biometrics Division, USCIS
Ken Moser, Branch Chief, Delivery Assurance Branch / Applied Technology Division, USCIS
Yemi Oshinnaiye, Associate Chief, Software Engineering Division, USCIS

11:15 am       LUNCH

11:45 am       KEYNOTE:  Mariela Melero
Associate Director, Customer Service And Public Engagement Directorate, USCIS


Mary Hermann, Acting Chief of the Public Engagement Division and Chief of the Content and Quality Division – Customer Service and Public Engagement Directorate, USCIS
David Simeon, Jr., Division Chief – Customer Service and Public Engagement Directorate, USCIS
Robert Genesoni, Infrastructure Chief, Customer Service Division, Customer Service & Public Engagement, USCIS

1:00 pm     Panel:  Mission Driven Value Delivery
Moderator: Kristin Cooke, Director, Acuity
Lucy Patterson, Chief, Data and Business Intelligence Services Program, USCIS
Sarah Fahden, Chief Verification Program, Software Development Division, USCIS
Matt Dosberg, Chief, Digital Innovation & Development, USCIS

2:00 BREAK

2:15 pm Operation Ready: Moving to an Agile DevOps Framework
Moderator: Kristina Tanasichuk, CEO, Government Technology & Services Coalition
Keith Jones, Deputy Chief Information Officer, Management Directorate, OIT, USCIS
Larry DeNayer, PMP, CISSP-ISSEP, Deputy CIO for Operations, Management Directorate, OIT, USCIS
Joshua Seckel, Chief, Applied Technology Division, Management Directorate, OIT, USCIS
Rafaa Abdalla, Chief, Transformation Engineering Services, USCIS

3:15 Adjourn

Special thanks to our supporters!

Guardian Sponsor

Thanks to accenture for their guardian sponsorship of USCIS Day!

Thanks for lunch!

Thanks to NTT Data for providing lunch at USCIS day!
screen-shot-2016-10-29-at-8-24-52-amSupporters of USCIS day 2016

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